Frequently Asked Questions
- About NETFCU
- Account Questions
- ATM/Debit Card Questions
- Certificates of Deposit Questions
- Checking Questions
- Debit/Credit Card Questions
- Financial Literacy Questions
- General Product and Service Questions
- Home Banking Questions
- Loan and Credit Questions
- Miscellaneous Questions
- Roth IRA Questions
- Security Questions
Yes, those limits can be raised on a temporary basis if you give NETFCU a call and notify them you will be making a large purchase or you will be using your card more frequently within a day.
No, not when you use an ATM in the SUM Co-Op or NYCE Network. Free Checking offers 4 free ATM transactions, at any out of network ATM, per month.
Yes, at an ATM your ATM/Debit Card can be swiped up to 5 times per day or withdrawn up to $500.00. At a POS, Point of Sale transaction, you can swipe up to 10 times per day and up to an accumulated amount of $1,000.00 per day. At a NP, Not Present, A.E. online, or Phone it’s $500 a day.
Deposits made at an ATM are held for 3-5 business days.
No. However, there is a replacement card fee if the card is lost or stolen. Refer to our Fee Schedule under "VISA ATM / Debit Cards".
Yes, if you know you will be traveling and will be outside of your normal spending area notify the Credit Union of your travel dates. This will prevent your card from declining in an effort to prevent potential fraud due to the unknown area of spending.
Your ATM/Debit Card will work at all SUM, NYCE, CO-OP ATMS in addition to the ATM here at our branch in Arlington, MA. If you need help locating one of these machines, visit our Locations & ATMs page. You will find links to all three networks and you will be able to locate an ATM in your desired area.